π 1. Computer Basics (6 min read)
1.1 What is a Computer?
- Computer = an electronic machine that takes data as input, processes it according to instructions (a program), and gives information as output. The word "compute" = to calculate.
- A computer is also called a "Data Processor", because it can store data, process it and retrieve it whenever needed.
- Data = raw facts, e.g. marks 45, 67. Information = processed, meaningful data, e.g. "average 56".
- IPO Cycle: Input β Process β Output (+ Storage). The 3 sub-activities of data processing: (1) capturing input data, (2) manipulating data, (3) managing output results.
- GIGO = Garbage In, Garbage Out β wrong input or a faulty program β wrong output. The computer does not make mistakes by itself; the mistake lies in the input/program.
1.2 Components of a Computer
| Part | Meaning | Example |
|---|---|---|
| Hardware | Physical parts that can be touched | Keyboard, CPU, Hard disk, Floppy drive, Monitor |
| Software | A set of programs / instructions (cannot be touched) | Windows, MS Word, Compiler, Antivirus |
| Firmware | Software permanently written into hardware (ROM chip) | BIOS |
| Liveware / Humanware / Peopleware | People who use the computer (users) | Operator, programmer |
β οΈ Hardware alone cannot do anything β it needs software instructions. And software needs hardware to run.
1.3 Characteristics of a Computer
| Characteristic | Meaning |
|---|---|
| Speed | Lakhs to crores of operations per second; time is measured in microseconds (10β»βΆ), nanoseconds (10β»βΉ), picoseconds (10β»ΒΉΒ²) |
| Accuracy | Always the correct result for correct input (errors = GIGO) |
| Diligence | Works continuously without tiring or resting; free from monotony, tiredness and lack of concentration |
| Versatility | The same computer can do different jobs β banking, gaming, scientific |
| Storage / Memory | Can store a large amount of data and recall it at any time |
| Reliability | Dependable; gives the same result over a long time |
Limitations: No I.Q. β a computer cannot take decisions by itself; it has to be told what to do and in what order (sequence). No Feelings β it cannot make judgments based on emotions/instinct.
1.4 Types of Computers
| Basis | Types |
|---|---|
| Way of working | Analog (continuous data β thermometer, speedometer), Digital (discrete 0/1 β PC, laptop), Hybrid (combination of both β hospital ICU monitoring) |
| Size / Power | Micro (PC, laptop, desktop) β Mini (medium organisations) β Mainframe (banks, railway reservation; thousands of users through terminals) β Supercomputer (fastest; weather forecasting, nuclear research; speed in FLOPS) |
| Purpose | General purpose (PC) vs Special purpose (ATM, washing machine controller) |
- Dumb Terminal: A keyboard + monitor connected to a mainframe that has no processing or storage of its own β the mainframe does all the work. (A smart terminal has some processing.)
- Computer Simulation: Running a real-world system on a computer as a mathematical model (e.g. flight simulator, weather model).
- Applications: CAD (Computer-Aided Design) and CAM β in manufacturing/engineering design; e-governance, banking, healthcare, education, defence.
- "Works continuously without rest" = Diligence (not Speed). "Different jobs" = Versatility.
- "No IQ" = cannot take decisions by itself. "No feelings" = cannot judge based on emotion. The two are separate options.
- A compiler is software, not hardware.
- The full form of GIGO is "Garbage In Garbage Out" β avoid distractors like GIGA/GOGA.
No IQ = the computer is a "dumb" machine; it does not use a mind of its own. (A) is the definition of "No Feelings", (C) Storage, (D) Diligence.
Standard textbook definition: data processing = capturing input data + manipulating data + managing output results (three).
Hardware is useless without software β this statement is wrong; the other three are correct.
A dumb terminal only sends input and shows output; the mainframe does the storage/processing.
One machine, many kinds of jobs = versatility.
CAD/CAM are used in the design and manufacturing of products and machine parts (software like AutoCAD).
A compiler is software (a language translator).
π 2. History, Fathers & Generations (7 min read)
2.1 Timeline β from calculating devices to computers
| Device / Machine | By whom / When | Point to remember |
|---|---|---|
| Abacus | Ancient times (China/Mesopotamia) | The very first calculating device; addition-subtraction with beads |
| Napier's Bones | John Napier, 1617 | Rods for multiplication |
| Pascaline | Blaise Pascal, 1642 | First mechanical adding machine (addition-subtraction) |
| Stepped Reckoner | Leibniz, 1673 | Could also multiply and divide |
| Jacquard Loom | Joseph Marie Jacquard, 1804 | Cloth designs using punch cards β the punch card idea came from here |
| Difference Engine (1822) & Analytical Engine (1830s) | Charles Babbage | The Analytical Engine had a Mill (βCPU), a Store (βMemory) and punch card input β the basis of the modern computer. Hence Babbage = "Father of Computer" |
| β | Ada Lovelace | Wrote a program for the Analytical Engine β the world's first programmer |
| Tabulating Machine | Herman Hollerith, 1890 (US census) | Data processing with punch cards; his company later became IBM |
| Mark I (ASCC) | Howard Aiken + IBM; 1937β44 (designed in 1937, handed to Harvard in 1944) | Electromechanical computer |
| ENIAC | J. Presper Eckert & John Mauchly; made public in 1946 | First general-purpose electronic digital computer; about 18,000 vacuum tubes |
| EDSAC | Maurice Wilkes, 1949 (Cambridge) | First practical stored-program computer |
| UNIVAC I | Eckert & Mauchly, 1951 | First commercial computer (USA) |
Von Neumann Architecture: John von Neumann's stored-program concept β both program and data are stored in memory. Almost all of today's computers are based on it.
2.2 Generations of Computers
| Generation | Technology | Features / Examples |
|---|---|---|
| 1st (β1940β1956) | Vacuum Tube | Very large, hot, used a lot of power; machine language; punch cards; ENIAC, EDVAC, UNIVAC I |
| 2nd (β1956β1963) | Transistor (1947, Bell Labs) | Smaller, faster; assembly language, FORTRAN/COBOL began; IBM 1401 |
| 3rd (β1964β1971) | IC (Integrated Circuit) β Jack Kilby, 1958 | Keyboard-monitor, operating system, multiprogramming; IBM System/360 |
| 4th (β1971βpresent) | Microprocessor (VLSI) β Intel 4004 (1971) was the first microprocessor | Personal Computer (IBM PC 1981), GUI, internet, laptop |
| 5th (presentβfuture) | AI (Artificial Intelligence), ULSI, parallel processing | Natural language, robotics, expert systems, quantum computing research |
Note: different books differ by 1β2 years; in the exam the order of technology (Vacuum tube β Transistor β IC β Microprocessor β AI) matters most.
2.3 "Father of ..." β the most frequently asked
| Field | Father | Field | Father |
|---|---|---|---|
| Computer | Charles Babbage | First programmer | Ada Lovelace |
| Modern Computer Science (Turing Machine, Turing Test) | Alan Turing | Artificial Intelligence (term 1956) | John McCarthy |
| Internet (TCP/IP) | Vint Cerf & Bob Kahn | World Wide Web (1989) | Tim Berners-Lee |
| Email (1971, use of @) | Ray Tomlinson | Computer Mouse | Douglas Engelbart |
| QWERTY keyboard | Christopher Latham Sholes | Stored program concept | John von Neumann |
| Linux (1991) | Linus Torvalds | C language (1972) / UNIX | Dennis Ritchie (UNIX: with Ken Thompson) |
| Java | James Gosling | Python | Guido van Rossum |
| Indian Supercomputer (PARAM) | Vijay Bhatkar | Indian IT industry | F. C. Kohli |
| Hotmail (co-founder) | Sabeer Bhatia | USB (co-inventor, Intel) | Ajay Bhatt |
2.4 Computers in India
- HEC-2M β the first electronic digital computer installed in India; Indian Statistical Institute (ISI), Kolkata, 1956 (an initiative of Prof. P.C. Mahalanobis). It was British-built.
- TIFRAC β the first (indigenous) digital computer designed and built in India itself; TIFR Mumbai; formally commissioned in 1960 (named by Pandit Nehru).
- PARAM 8000 β India's first indigenous supercomputer (1991), built by C-DAC, Pune. PARAM = "Parallel Machine" / in Sanskrit "param" (supreme).
- Father of Computer = Babbage; father of modern computer science = Turing; father of AI = McCarthy.
- Internet β WWW: the father of the Internet is Vint Cerf; of the WWW, Tim Berners-Lee.
- 1st gen = vacuum tube, 2nd = transistor, 3rd = IC, 4th = microprocessor. Do not swap "IC" and "microprocessor".
- Mark I (1944) was electromechanical; ENIAC was the first fully electronic general-purpose computer.
Howard Aiken gave the proposal/design in 1937; IBM built it and handed it to Harvard in 1944.
π 3. CPU, Motherboard & Ports (Hardware) (6 min read)
3.1 CPU (Central Processing Unit) β "The Brain of the Computer"
CPU = ALU + CU + Registers (along with cache memory).
| Part | Function |
|---|---|
| ALU (Arithmetic Logic Unit) | All calculations (+ β Γ Γ·) and logical operations (AND, OR, NOT, comparison: >, <, =) |
| CU (Control Unit) | Controls/coordinates the whole computer; gets instructions fetched β decoded β executed. Does not process data itself. "Manager/traffic police of the computer" |
| Registers | The fastest and smallest memory inside the CPU (Accumulator, Program Counter, Instruction Register, MAR, MDR) |
- Machine cycle: Fetch β Decode β Execute β Store.
- Clock speed is measured in Hertz β today in GHz (gigahertz). Multi-core = several processing cores on one chip (dual-core, quad-core).
- Microprocessor = the whole CPU on one chip. First: Intel 4004 (1971). Companies: Intel, AMD; in mobiles Qualcomm Snapdragon, MediaTek, Apple.
- GPU (Graphics Processing Unit) β a separate processor for graphics/video/AI.
3.2 Parts of the Motherboard and Cabinet
- Motherboard = the main circuit board (PCB); it has the CPU socket, RAM slots, chipset, BIOS chip, expansion slots (PCIe) and the CMOS battery (keeps the BIOS settings and the clock running).
- SMPS (Switched-Mode Power Supply) β converts AC power into DC and supplies it to the parts. UPS = backup when the power goes.
- Bus = paths that carry data: Data bus (data), Address bus (address of the memory location), Control bus (control signals).
3.3 Ports and Connectors (asked in the 2025 paper)
| Port / Connector | Use |
|---|---|
| RJ45 | Connecting a computer to a network (LAN/Ethernet) |
| RJ11 | Telephone line / DSL modem |
| USB (Universal Serial Bus) | Pen drive, mouse, printer; plug-and-play, hot-swap. Type-A, Type-B, Type-C (fits either way up) |
| HDMI | Digital audio + video in a single cable (TV, projector). Type A (standard), Type C (Mini HDMI), Type D (Micro HDMI) |
| VGA | Old analog video port (15-pin) β monitor/projector |
| FireWire (IEEE 1394) | High-speed bus β mainly for video cameras and external hard drives |
| PS/2 | Old keyboard (purple) and mouse (green) |
| Serial (COM) / Parallel (LPT) | Old modem / printer |
| SATA | Connects the internal hard disk / SSD to the motherboard |
- The ALU does both calculation and comparison (logic); the CU only controls.
- Network cable = RJ45; phone cable = RJ11. VGA/HDMI = display, PS/2 = keyboard/mouse.
- The fastest memory inside the CPU = Register (not cache).
An Ethernet (LAN) cable has an RJ45 connector at both ends.
The textbook describes FireWire (IEEE 1394) as the bus for "video cameras and external hard drives".
π 4. Memory & Storage (8 min read)
4.1 Memory Hierarchy (fast β slow)
Registers β Cache β RAM (main memory) β SSD β Hard Disk β Optical disc / Tape
Going up: speed β, cost per byte β, capacity β. Going down: cheaper, bigger, slower.
4.2 Primary vs Secondary Memory
| Primary (Main) Memory | Secondary (Auxiliary) Memory |
|---|---|
| Accessed directly by the CPU | Not accessed directly by the CPU; first loaded into RAM |
| Fast, costly, small capacity | Slow, cheap, very large capacity |
| RAM (volatile) + ROM | Hard disk, SSD, pen drive, CD/DVD, memory card, tape |
| β | Why is it needed? To make up for the limited capacity and volatility (data is erased as soon as power goes) of primary storage |
4.3 RAM and ROM
| RAM (Random Access Memory) | ROM (Read Only Memory) |
|---|---|
| Volatile (temporary) β power off = data lost | Non-volatile (permanent) |
| Both Read + Write | Mainly Read only |
| Holds the programs/data currently running | BIOS/firmware, booting instructions |
- SRAM (Static RAM): made of flip-flops; does not need refreshing; very fast, costly β used as cache memory.
- DRAM (Dynamic RAM): made of capacitors; the charge leaks, so the data has to be continuously read and rewritten (refreshed) by a refresh circuit; cheap β main memory. SDRAM, DDR4, DDR5 are its forms.
- Types of ROM: PROM (programmed once), EPROM (erased by UV light), EEPROM (erased electrically), Flash memory (a fast form of EEPROM β pen drive, SSD, memory card).
4.4 Cache and Virtual Memory
- Cache memory: very fast (SRAM) memory between the CPU and RAM; holds frequently used data. L1 cache = closest to the CPU core, fastest, smallest; then L2, then L3 (large, shared between cores).
- Virtual memory: when RAM runs short, part of the hard disk/SSD is used like RAM ("paging file" in Windows).
4.5 Secondary Storage Devices
| Type | Examples | Key facts |
|---|---|---|
| Magnetic | Hard Disk (HDD), floppy, magnetic tape | Magnetic disk (HDD) = the most widely used secondary storage (traditionally). Tape = sequential access (for backup) |
| Optical | CD, DVD, Blu-ray | Read by a laser; data stored as pits and lands |
| Solid-state / Flash | SSD, pen drive, memory card | No moving parts; many times faster than an HDD |
- Structure of a hard disk: rotating platters β circular paths called tracks β pieces of tracks called sectors. A sector traditionally holds 512 bytes (4096 bytes in newer "Advanced Format" disks). A group of matching tracks = cylinder. The read/write head reads/writes data. Speed in RPM (e.g. 5400, 7200 RPM).
- Access time = seek time (moving the head to the track) + rotational latency (the sector coming under the head).
- Capacity (approx.): Floppy 3.5" = 1.44 MB; CD = 700 MB; DVD = 4.7 GB (single layer), 8.5 GB (dual layer); Blu-ray = 25 GB (single layer, blue-violet laser).
- CD-ROM = can only be read; CD-R = write once (WORM β Write Once Read Many); CD-RW = write and erase again and again.
- DVD-ROM is also optical storage (digital video or computer data), the same size as a CD (12 cm) but with more capacity.
4.6 Units of Memory
| Unit | Equals | Unit | Equals |
|---|---|---|---|
| 1 Bit | 0 or 1 (Binary digit) β the smallest unit | 1 GB (Gigabyte) | 1024 MB |
| 1 Nibble | 4 bits | 1 TB (Terabyte) | 1024 GB |
| 1 Byte | 8 bits (one character) | 1 PB (Petabyte) | 1024 TB |
| 1 KB (Kilobyte) | 1024 bytes (2ΒΉβ°) | 1 EB (Exabyte) | 1024 PB |
| 1 MB (Megabyte) | 1024 KB | 1 ZB β 1 YB | Zettabyte β Yottabyte |
Remember the order: Bit β Nibble β Byte β KB β MB β GB β TB β PB β EB β ZB β YB. (Hard disk companies often count 1 KB = 1000 bytes, so a 1 TB disk shows slightly less in Windows.)
- DRAM needs refreshing, SRAM does not. DRAM is volatile (not non-volatile).
- RAM = volatile; ROM = non-volatile. Cache is also volatile.
- Fastest: Register > L1 > L2 > L3 > RAM.
- In a CD/DVD, data is stored not by magnetic charge but by pits & lands (laser reflection).
- 1 KB = 1024 bytes (not 1000 in the exam).
The laser reflects differently from pits and lands β this is how 0/1 is read.
DRAM stores charge in capacitors, which leaks, so refreshing is necessary.
The hard disk (magnetic disk) is traditionally the most common secondary storage. Cache is memory on the primary side; optical fiber is a cable.
The standard/traditional sector size is 512 bytes (newer Advanced Format disks use 4096 bytes β but that is not among the options).
A DVD is also optical, the same size as a CD (12 cm), with more capacity.
π 5. Input / Output Devices (6 min read)
5.1 Input Devices (give data to the computer)
| Device | Key point |
|---|---|
| Keyboard | QWERTY layout (C. L. Sholes); function keys F1βF12; toggle keys: Caps Lock, Num Lock, Scroll Lock |
| Mouse | Pointing device (Douglas Engelbart); left/right click, scroll wheel; optical/laser. Gaming mouse = programmable buttons + high-precision laser/optical sensor |
| Trackball, Touchpad, Joystick, Light pen, Stylus | Pointing devices; joystick β games/simulators |
| Scanner | Converts a paper image into digital form (flatbed, handheld) |
| OCR (Optical Character Recognition) | Converts printed/written text into editable text |
| OMR (Optical Mark Reader) | Reads circles/bubbles β OMR answer sheet |
| MICR (Magnetic Ink Character Recognition) | Reads the magnetic-ink numbers at the bottom of a bank cheque |
| BCR (Barcode Reader), QR scanner | Product barcodes in shops |
| Biometric | Fingerprint, iris, face (Aadhaar authentication) |
| Microphone, Webcam, Digitizer/Graphics tablet | Voice, video, drawing input |
5.2 Output Devices
- Monitor (VDU β Visual Display Unit): CRT (old), LCD, LED, OLED. The smallest unit of the screen = pixel (picture element). Resolution = pixels (e.g. 1920Γ1080).
- Printer (hard copy), Plotter (large engineering drawings/maps/CAD), Speaker, Headphone, Projector.
- Soft copy = on screen; Hard copy = on paper (printout).
- Both (Input + Output): Touchscreen, Headset (mic+speaker), Modem.
5.3 Printers
| Impact printers (strike the paper) | Non-impact printers (without striking) |
|---|---|
| Dot Matrix β pins strike a ribbon to make dots; noisy, can make carbon copies; speed in CPS (characters per second) | Laser β toner (powder) + drum; prints the whole page at once β hence "Page Printer"; speed in PPM (pages per minute); best quality |
| Daisy Wheel β print head is a wheel shaped like a daisy flower; letter-quality text, no graphics | Inkjet β sprays droplets of liquid ink; cheap for home use; colour photos |
| Line printers (Drum, Chain) β one line at a time; speed in LPM (lines per minute); mainframe | Thermal β heat-sensitive paper (ATM slip, bill receipt); 3D printer β 3-D objects |
Print quality = DPI (dots per inch).
- "Page printer" = Laser. "Daisy flower head" = Daisy wheel.
- Cheque = MICR; exam answer sheet = OMR; printed text β editable = OCR.
- Scanner = input; Plotter = output; Touchscreen = both.
A laser printer forms the image of the whole page on the drum and prints it at once.
Every mouse has USB; a gaming mouse is identified by extra programmable buttons + a precise sensor.
π 6. Software & Programming Languages (7 min read)
6.1 System Software vs Application Software
| System Software | Application Software |
|---|---|
| Runs the hardware and provides a platform for other software | For the user's specific tasks (writing letters, editing photos, billing) |
| Manages resources such as memory, CPU and I/O devices and allocates them to different programs | Runs on top of system software |
| Examples: Operating System, device drivers, utility programs (antivirus, disk cleanup, defragmenter, file compression), language translators, firmware (BIOS) | Examples: MS Word, Excel, browser, VLC, Tally, Photoshop, games, railway reservation software |
- Device driver = system software that lets the OS talk to a hardware device (printer, graphics card). (Not application software!)
- Firmware = system-level software kept permanently inside hardware (ROM/flash), e.g. BIOS. (Not application software!)
- Horizontal application = general-purpose, used by people in every industry (Word, Excel, browser). Vertical application = for one particular industry (hospital management, bank core-banking, school ERP).
- History: in the late 1940s, application software was custom-written by users themselves according to their own hardware and needs β ready-made software came later.
- The word "App" was made popular by the launch of Apple's iOS App Store in 2008.
6.2 Features and Drawbacks of the OS / System Software
- Functions: process/processor management (scheduling), memory management, file management, device management, security, job accounting, error-detecting aids (dumps, traces, error messages, debugging), user interface.
- Drawbacks (disadvantages): System Overhead β it occupies CPU/RAM itself, which can slow the computer down; Limited Customizability β hard to change the computing experience to suit yourself; Dependency; Cost; Need for upgrades.
6.3 Software by Licence
| Type | Meaning | Example |
|---|---|---|
| Open Source | Source code open to everyone; can be changed/shared | Linux, Android (AOSP), Firefox, LibreOffice, VLC |
| Proprietary / Closed | Code belongs to the company; a licence must be bought | Windows, MS Office, macOS |
| Freeware | Free of cost but code is closed | Adobe Acrobat Reader |
| Shareware / Trial | Free for some days, then paid | Trial versions |
6.4 Programming Languages and Translators
- Machine language (0 and 1) β the only language the CPU understands directly. Assembly language β mnemonics (ADD, MOV). High-level language β English-like (C, Java, Python).
- Assembler: assembly β machine code. Compiler: translates the whole program at once, then gives a list of errors (C, C++). Interpreter: translates and runs line by line; stops right there at an error (Python, BASIC).
- First high-level language: FORTRAN (1957, IBM β scientific). COBOL β business. C β Dennis Ritchie (1972). Java β James Gosling (Sun). Python β Guido van Rossum. HTML β a markup language for making web pages (not a programming language).
- Source code (written by the programmer) β Object code (after translation). A mistake in a program = bug; removing it = debugging.
- Algorithm = step-by-step solution; Flowchart = its diagram β Oval (start/end), Parallelogram (input/output), Rectangle (process), Diamond (decision).
- OS, device driver, utility, firmware = system software. Word/Excel/browser = application.
- System software provides the platform; application software does the user's specific task β the reversed option is wrong.
- Compiler β whole program at once; interpreter β line by line.
- The drawback that slows performance = System overhead; being unable to personalise = Limited customizability.
System software itself uses resources (CPU time, RAM) β this can reduce performance.
(B) is wrong β scheduling is a job of process management; (C), (D) are wrong β drivers and firmware are system software.
Apple's App Store arrived in July 2008; after this the word "app" came into everyday use.
π 7. Operating System & Windows (10 min read)
7.1 What is an Operating System (OS)?
- OS = the interface between the user and the hardware + a resource manager. The main software that loads first as soon as the computer is switched on.
- Booting = loading the OS into RAM. BIOS/UEFI β POST (Power-On Self-Test) β bootloader β OS. Cold boot = starting from off; Warm boot = restart.
- Interface: CLI (Command Line β MS-DOS, Linux terminal; commands are typed) vs GUI (Graphical β icons, windows, mouse: Windows, macOS).
- Types: Batch, Multiprogramming, Multitasking/Time-sharing, Multiprocessing, Real-Time OS (instant response β missile, ABS brake, medical), Distributed, Network OS, Mobile OS, Embedded.
| OS | Company / By whom | Type |
|---|---|---|
| Windows | Microsoft (the company of Bill Gates & Paul Allen); Windows 1.0 β 1985; Windows 11 β 2021 | Proprietary graphical OS |
| MS-DOS | Microsoft | CLI, single-user |
| macOS / iOS | Apple | Proprietary |
| Linux | Linus Torvalds (kernel, 1991) | Open source; distros β Ubuntu, Fedora, Debian; BOSS Linux (India, C-DAC) |
| UNIX | Ken Thompson & Dennis Ritchie, Bell Labs (1969) | Multi-user |
| Android | Google (based on the Linux kernel) | Open-source mobile OS |
- Why was Linux made? Richard Stallman's GNU project (a free OS) did not have a working kernel; Linus Torvalds's Linux kernel + GNU tools = a complete free OS (GNU/Linux).
- Linux desktop environments: GNOME, KDE Plasma, Xfce. (X11 and Wayland = display server/protocol; LAMP = Linux-Apache-MySQL-PHP web stack β these are not desktop environments.)
7.2 Parts of Windows (Desktop & Taskbar)
- Desktop β the first screen; icons (This PC, Recycle Bin). Wallpaper = background image.
- Taskbar (the strip at the bottom): Start button, search, Task View, pinned/open apps, and in the right corner the Notification Area (System Tray) β clock, date, volume, network, battery, notifications.
- Right-click on an empty part of the taskbar β Taskbar context menu (Task Manager, Taskbar settings).
- Task View (Win + Tab) β all open windows and virtual desktops together.
- Recycle Bin β deleted files go here (they can be restored). Shift + Delete = direct permanent delete (not to the Recycle Bin). Files deleted from a pen drive usually do not go to the Recycle Bin.
7.3 Control Panel
| Option | Function |
|---|---|
| Programs and Features | Uninstall / change software |
| Ease of Access | Accessibility for users with disabilities β Narrator, Magnifier, On-Screen Keyboard, high contrast |
| Device Manager | View/update hardware and drivers |
| Network and Sharing Center | Network settings |
Ways to open the Control Panel: from the Start menu/search; by typing "control" in the Run dialog (Win + R); by typing "control" in the Command Prompt. The Control Panel does not open from BIOS settings (BIOS is the firmware setup that comes before the OS loads).
7.4 Files and Folders
- File = a named collection of data (document, photo). Folder (Directory) = a container for files; you can create subfolders/subdirectories inside a folder for better management. Files can also be renamed later (F2).
- Root directory = the top-most folder of a drive, e.g.
C:\. Path =C:\Users\Anjali\Documents\notes.docx. - In Windows the default maximum path length = 260 characters (MAX_PATH); a single file/folder name can be max 255 characters.
- These characters cannot be used in a file name:
\ / : * ? " < > | - The file extension (the part after the name, e.g.
.docx) tells what type the file is and which default program will open it. In Windows, extensions are not case-sensitive (.PDF = .pdf). - Command Prompt (cmd) commands:
dir(list files),dir /a(all files including hidden),cd(change folder),md/mkdir(make folder),rd(remove folder),copy,del,cls(clear screen),ipconfig(see IP),ping(check connection). (ls -ais a Linux command.) - Silent Installation = installing software without user interaction/prompts (in IT departments). For an .msi package:
msiexec /quiet /i filename.msi(ormsiexec /i filename.msi /quiet).
7.5 Windows Keyboard Shortcuts (very important)
| Shortcut | Function | Shortcut | Function |
|---|---|---|---|
| Ctrl + C / X / V | Copy / Cut / Paste | Ctrl + Z / Y | Undo / Redo |
| Ctrl + A | Select all | F2 | Rename |
| Ctrl + Shift + N | New folder (File Explorer) | Shift + Delete | Permanent delete |
| Win + D | Show desktop | Win + E | File Explorer |
| Win + L | Lock computer | Win + Tab | Task View |
| Alt + Tab | Switch between open windows | Alt + F4 | Close window/program |
| Ctrl + Shift + Esc | Task Manager directly | Ctrl + Alt + Del | Security screen (Lock, Task Manager) |
| Win + R | Run dialog | Win + I | Settings |
| Win + Shift + S | Screenshot (Snipping) | Alt + Enter | Properties |
- Windows = proprietary graphical OS (not open source). Linux = open source.
- Clock/notifications = Notification Area (System Tray), not the Start menu.
- Uninstall = Programs and Features; accessibility = Ease of Access.
- To show hidden files in Windows cmd: dir /a (dir /h is not a standard option; ls -a is Linux).
- Win + Tab = Task View; Alt + Tab = switch windows.
- Path limit is 260 (not 256).
.docx β Word, .xlsx β Excel, .pdf β PDF reader. Extensions are not case-sensitive in Windows.
X11/Wayland are display protocols; LAMP is a web server stack.
Microsoft documentation: MAX_PATH = 260.
msiexec is the Windows Installer tool; /i = install, /quiet = without prompts./a = all attributes (including hidden, system). ls -a is a Linux command.Ctrl + N opens a new window in File Explorer; Shift + F10 = right-click menu.
π 8. MS Word (Word Processor) (8 min read)
8.1 Basics
- MS Word = a word processor β for typing and formatting letters, reports and applications. Part of Microsoft Office. (Free alternatives: LibreOffice Writer, Google Docs.)
- File extension: .docx (from Word 2007), old .doc; template .dotx; with macros .docm.
- Default font: from Word 2007 Calibri, 11 pt; in the newer Microsoft 365 versions Microsoft has made the default Aptos.
- Orientation: Portrait (upright page) / Landscape (sideways page). Zoom range 10%β500%.
8.2 Ribbon Tabs β which feature is where
| Tab | Features |
|---|---|
| Home | Font, bold/italic, alignment, bullets, Styles, Find/Replace, Format Painter (copying formatting) |
| Insert | Table, Picture, Shapes, SmartArt, Chart, Hyperlink, Header/Footer, Page Number, Text Box, WordArt, Symbol, Equation, Object β Text from File |
| Design | Themes, Watermark, Page Color, Page Borders |
| Layout | Margins, Orientation, Size, Columns, Breaks (Page/Section) |
| References | Table of Contents, Footnote (at the bottom of the page), Endnote (at the end of the document), Citations |
| Mailings | Mail Merge, Envelopes, Labels |
| Review | Spelling & Grammar, Thesaurus, Word Count, Comments, Track Changes, Restrict Editing |
| View | Read Mode, Print Layout, Web Layout, Outline, Draft; Ruler, Zoom, Macros |
8.3 Understand the Important Features
- Mail Merge β making the same letter/invitation for many people with their names and addresses. Two things: Main document + Data source (Excel/list).
- Combining several documents into one β Insert β Object β Text from File. (Mail merge does not do this.)
- Track Changes β a record of who changed what (editing/review).
- Section Break β divides the document into sections that can have different formatting (different orientation, header, page numbering). Page Break (Ctrl + Enter) β just sends the content to the next page.
- Restrict Editing (Review tab) β limits formatting and editing permissions on a document (e.g. allowing only comments).
- Styles = ready-made formatting for text (Heading 1, Heading 2) β the Table of Contents is made from these. Themes = a set of colours + fonts + effects for the whole document. Templates = a ready-made document design file (.dotx), e.g. resume, letter.
- Drop Cap = the large first letter of a paragraph. Watermark = faint text/logo behind the page ("CONFIDENTIAL").
8.4 Word Shortcuts
| Shortcut | Function | Shortcut | Function |
|---|---|---|---|
| Ctrl + N / O / S | New / Open / Save | F12 | Save As |
| Ctrl + P | Ctrl + W | Close document | |
| Ctrl + B / I / U | Bold / Italic / Underline | Ctrl + E / L / R / J | Center / Left / Right / Justify |
| Ctrl + K | Hyperlink | Ctrl + F | Find (Navigation pane) |
| Ctrl + H | Find and Replace | Ctrl + G (or F5) | Go To |
| Ctrl + Enter | Page break | F7 | Spelling & Grammar |
| Shift + F7 | Thesaurus (synonyms) | Shift + F3 | Change case (UPPER/lower) |
| Ctrl + Shift + > / < | Increase / decrease font size | Ctrl + D | Font dialog |
| Ctrl + 1 / 2 / 5 | Line spacing 1 / 2 / 1.5 | Ctrl + = / Ctrl + Shift + = | Subscript / Superscript |
| Ctrl + Home / End | Start / end of the document | Ctrl + Shift + C / V | Copy / paste format |
- Ctrl + H = Replace (in Word); Ctrl + K = Hyperlink; Ctrl + R = right align (not Redo β Redo is Ctrl + Y).
- In Word F5 = Go To; in PowerPoint F5 = Slide show.
- Combining docs = Insert β Object β Text from File; Mail Merge = one letter to many people.
- Spelling check = F7; Thesaurus = Shift + F7.
This brings the whole text of another Word file into the current document. Mail Merge makes one letter for many recipients.
(Note: in the English question "C feature" was printed due to a typing error; the Hindi version clearly said "Restrict Editing".)
In newer Word, Ctrl + F opens the Navigation pane (search); the Find and Replace dialog opens with Ctrl + H.
π 9. MS Excel (Spreadsheet) (10 min read)
9.1 Basics
- Excel = a spreadsheet program β tables, calculations, charts. A file = Workbook (.xlsx; old .xls; macro .xlsm; template .xltx); inside a workbook are Worksheets (sheets).
- Row = number (1, 2, 3β¦), Column = letter (A, B, Cβ¦). Cell = where a row and column meet; address e.g. C5. Range = A1:A10. The selected cell = Active cell.
- One sheet has 1,048,576 rows Γ 16,384 columns (last column XFD) β since Excel 2007.
- Name Box (address of the active cell) and Formula Bar (formula/content of the cell).
- History: the first spreadsheet was VisiCalc (1979); the dominant one in the 1980s was Lotus 1-2-3 β Excel (1985) initially competed with Lotus 1-2-3. Alternatives: Google Sheets, LibreOffice Calc.
9.2 Formulas and Cell References
- Every formula starts with = (equals sign). Order of operators: ^ (power) β * / β + β; & = joining text. Example:
=2+3*4= 14;=(2+3)*4= 20. - Relative reference (A1) β changes when copied. Absolute ($A$1) β stays fixed when copied. Mixed ($A1 or A$1). Pressing F4 switches between them.
9.3 Important Functions
| Function | Use / Example |
|---|---|
| SUM, AVERAGE, MAX, MIN | =SUM(A1:A5) total; AVERAGE = mean |
| COUNT / COUNTA / COUNTBLANK | COUNT = only cells with numbers; COUNTA = all non-empty; COUNTBLANK = empty |
| COUNTIF, SUMIF | Counting/adding with a condition β =COUNTIF(B2:B50,">=33") |
| IF | =IF(B2>=33,"Pass","Fail") |
| VLOOKUP | Searches vertically for a value in the first column of a table and returns the value from another column of the same row β =VLOOKUP(101,A2:D50,3,FALSE) |
| HLOOKUP / XLOOKUP | HLOOKUP = horizontally (in the first row); XLOOKUP = new, works in both directions |
| CONCATENATE / CONCAT / TEXTJOIN | Joins the text of several cells into one cell (or =A1&" "&B1) |
| TODAY(), NOW() | Today's date; date + time |
| ROUND, INT, MOD, ABS, SQRT, POWER | =ROUND(3.456,2)=3.46; =MOD(10,3)=1; =SQRT(16)=4; =POWER(2,3)=8 |
| LEN, UPPER, LOWER, PROPER, TRIM | =LEN("MP Police")=9 (the space is also counted) |
9.4 Features
- Conditional Formatting β formatting based on the value of a cell (e.g. marks below 33 in red).
- Data Validation β limits what can be entered in a cell (e.g. only 1β100, dropdown list).
- Sort, Filter (Ctrl + Shift + L), Pivot Table (summary of large data), Freeze Panes (keeping the heading row fixed), Goal Seek / What-If Analysis, Flash Fill, Macros.
- Charts: Column, Bar, Line (trend), Pie (parts of one series β whole = 100%), Scatter.
- Error values:
#DIV/0!(division by 0),#N/A(value not found β lookup),#NAME?(wrong function name),#REF!(cell reference deleted),#VALUE!(wrong type of data),#NUM!,#NULL!,#####(column is too narrow).
9.5 Excel Shortcuts
| Shortcut | Function | Shortcut | Function |
|---|---|---|---|
| Ctrl + 1 | Format Cells dialog | Alt + F1 | Insert chart (embedded on the same sheet) |
| F11 | Chart on a separate chart sheet | Shift + F11 | New worksheet |
| F2 | Edit cell | F4 | Toggle reference $ / repeat last action |
| Alt + = | AutoSum | Ctrl + ; / Ctrl + Shift + ; | Today's date / time |
| Alt + Enter | New line inside a cell | Ctrl + Page Up/Down | Move between sheets |
| Ctrl + Space / Shift + Space | Select entire column / row | Ctrl + D / Ctrl + R | Fill down / Fill right |
| Ctrl + T | Create table | Ctrl + Home | Go to cell A1 |
- Relative changes, Absolute ($) stays fixed β the reversed option is wrong.
- VLOOKUP = vertical lookup (not validation/sum/chart).
- Chart = Alt + F1 (or F11); Shift + F11 = new sheet. Format Cells = Ctrl + 1.
- Colour based on value = Conditional Formatting; restricting entry = Data Validation.
- The function to join text = CONCATENATE/CONCAT (MERGE() or COMBINE() are not functions).
In the 1980s Lotus 1-2-3 dominated the market; Excel (1985) came to challenge it.
Alt + F1 makes a chart of the selected data on the same sheet (F11 on a separate chart sheet). Shift + F11 inserts a new worksheet; Ctrl + F1 collapses/expands the ribbon.
=2^3*2 in Excel? Practice MCQπ 10. MS PowerPoint & File Extensions (6 min read)
10.1 PowerPoint Basics
- PowerPoint = presentation software; each page = a slide. File: .pptx (old .ppt); .ppsx = opens directly in slide show; template .potx.
- Slide Master β make a change in one place and the design applies to all slides. Layouts β title slide, title & content, etc.
- Transition = the effect when moving from one slide to the next. Animation = an effect on an object (text/picture) within a slide.
- Animation Pane β list of all animations, their order and timing. Animation Painter β copies the animation of one object quickly to other objects (like Format Painter). Motion Path β moves an object along a custom path.
- Group (Ctrl + G) β joins several objects into one object; Ungroup = Ctrl + Shift + G. (Align = lining objects up.)
- Views: Normal, Outline View, Slide Sorter (all slides in small form β to change the order), Notes Page, Reading View, Slide Show; Presenter View for the presenter. Speaker notes and Handouts can be printed.
10.2 PowerPoint Shortcuts
| Shortcut | Function | Shortcut | Function |
|---|---|---|---|
| F5 | Slide show from the beginning | Shift + F5 | Slide show from the current slide |
| Ctrl + M | New slide | Ctrl + D | Duplicate |
| Esc | End slide show | B / W | Black / white screen during the show |
| Ctrl + G | Group | N or β / P or β | Next / previous slide |
10.3 Important File Extensions
| Extension | File type | Extension | File type |
|---|---|---|---|
| .docx / .doc | Word document | .txt | Plain text (Notepad) |
| .xlsx / .xls / .csv | Excel / comma-separated data | Portable Document Format (Adobe) | |
| .pptx / .ppt / .ppsx | PowerPoint / show | .accdb / .mdb | MS Access database |
| .jpg/.jpeg, .png, .gif, .bmp, .tiff, .svg | Images (GIF supports animation) | .mp3, .wav, .aac | Audio |
| .mp4, .avi, .mkv, .mov | Video | .exe, .msi | Windows program / installer |
| .zip, .rar, .7z | Compressed | .html / .htm | Web page |
| .apk | Android app | .iso | Disc image |
| .bat | Batch file (commands) | .dll, .sys | Windows system library/files |
Other MS Office apps: Access (database), Outlook (email/calendar), OneNote (notes), Publisher (brochures). Google's alternatives: Docs, Sheets, Slides.
- F5 = from the beginning; Shift + F5 = from the current slide.
- Transition = slide-to-slide; Animation = on an object.
- Joining objects = Group (not Merge/Combine). Copying animation = Animation Painter.
π 11. Internet, WWW, Browser, URL, IP & DNS (12 min read β most PYQs)
11.1 Internet and WWW
- Internet = a network of computer networks all over the world ("network of networks"). It began with ARPANET (1969, USA). It runs on the TCP/IP protocol (Vint Cerf & Bob Kahn). The world's largest WAN.
- Internet for the general public in India: started by VSNL on 15 August 1995. A company that provides internet = ISP (Internet Service Provider) β Jio, Airtel, BSNL.
- Intranet = a private network inside an organisation; Extranet = the part of an intranet given to partners/vendors.
- WWW (World Wide Web) = a service that runs on the internet β a collection of web pages linked by hyperlinks. Tim Berners-Lee, 1989, CERN. Web pages are made in HTML and delivered through HTTP/HTTPS.
- Website = a group of web pages; the first page = Home page; websites are kept on a web server. Hyperlink = clicking to go to another page.
- Web 1.0 = read-only (static); Web 2.0 = interactive/social (users create content); Web 3.0 = semantic/decentralised web.
11.2 Web Browser
| Browser | Company / Year |
|---|---|
| WorldWideWeb (later Nexus) | Tim Berners-Lee, 1990 β the first browser |
| Mosaic | NCSA (Marc Andreessen), 1993 β the first popular graphical browser; it made the internet popular among ordinary people |
| Netscape Navigator | 1994 |
| Internet Explorer β Edge | Microsoft (IE 1995; Edge 2015) |
| Firefox | Mozilla (open source), 2004 |
| Safari | Apple, 2003 |
| Chrome | Google, 2008 |
- Browser features: tabs, bookmarks, history, cache, cookies, extensions, Incognito/Private mode (history/cookies are not saved after the session β but it does not hide you from the ISP/website).
- Sandboxing β running each web page/tab in a separate "box" so that malicious code cannot affect the whole browser/computer. Present in both Chrome and Firefox; along with HTTPS enforcement (HTTPS-only mode).
- PWA (Progressive Web App) β running/installing a website like an app, without installing a native app.
- Both Chrome and Firefox support HTTP/2 and HTTP/3 for faster page loading (HTTP/3 = based on the QUIC protocol).
11.3 Search Engine
- Google β 1998, Larry Page & Sergey Brin; the PageRank algorithm for ranking (named after Larry Page); Google introduced "Featured Snippets" for quick answers.
- Bing β Microsoft (2009). Yahoo, DuckDuckGo (privacy β no tracking), Baidu (China), Yandex (Russia).
- A search engine reads pages with a web crawler/spider, builds an index, then ranks them. SEO = Search Engine Optimization.
11.4 URL (Uniform Resource Locator) β web address
https://www.mppolice.gov.in:443/recruitment/notice.html?id=5#top
| Part | Example | Meaning |
|---|---|---|
| Scheme / Protocol | https | Which protocol will be used (the part of the URL that tells the protocol) |
| Subdomain | www | β |
| Domain name / Host | mppolice.gov.in | Name of the website; TLD = .in |
| Port number | :443 | Optional β if not written, the default is used (HTTP 80, HTTPS 443) |
| Path | /recruitment/notice.html | Path of the file on the server |
| Query string / Fragment | ?id=5 / #top | Extra parameters / part of the page |
- Domain types: generic TLD β .com (commercial), .org (organisation), .net, .edu (education), .gov (US govt); country code β .in (India), .uk, .us. Government of India sites: .gov.in, .nic.in. The domain/IP system of the world is managed by ICANN; the .in registry is NIXI.
11.5 IP Address, DNS, MAC
- IP address = the unique identity of every device/host on a network (like a house address).
- IPv4 = 32-bit, 4 parts separated by dots, each part 0β255:
192.168.0.178(about 4.3 billion addresses). - IPv6 = 128-bit, 8 groups in hexadecimal, separated by colons (:):
2001:CDBA:0000:0000:0000:0000:3257:9652(consecutive zero groups can be shortened with "::"). 255.255.255.0= subnet mask (not an IP address). CIDR (Classless Inter-Domain Routing, e.g. /24) = flexible subnetting and efficient IP allocation.- Static IP (fixed) vs Dynamic IP (given afresh each time by DHCP). Private IPs: 192.168.x.x, 10.x.x.x.
- IPv4 = 32-bit, 4 parts separated by dots, each part 0β255:
- DNS (Domain Name System) = converts a domain name (google.com) into an IP address β "the phonebook of the internet". At the top are 13 root server identities (A to M), run by 12 organisations; through anycast they have thousands (2000+) of instances around the world.
- MAC address = a 48-bit physical address put into the NIC (network card) at the factory, e.g.
00:1A:2B:3C:4D:5E. The first 24 bits (OUI) = identify the manufacturer; the last 24 bits = the device's serial. IP = logical address, MAC = physical address.
11.6 Cookies
| Cookie | Meaning |
|---|---|
| Cookie (general) | A small text file kept in the browser by a website (to remember login, cart, preferences) |
| Session cookie | Temporary β erased as soon as the browser is closed |
| Persistent cookie | Stays for a fixed time |
| Authentication cookie | Remembers that you are logged in |
| Third-party / tracking cookie | Belongs to another company; user behaviour tracking β targeted ads |
| Zombie cookie | Recreates itself after being deleted β a threat to privacy |
11.7 Social Media
- Common feature: creating a user profile and sharing photos/videos (multimedia), like, comment, follow.
- Microblogging = short posts β Twitter (now X, since 2023). Facebook (2004), YouTube (video), Instagram (photos/reels), LinkedIn (professional networking), WhatsApp (messaging β end-to-end encrypted chats).
- Targeted ads β through user behaviour tracking and cookies.
- Ethical problems: fake news / misinformation, violation of privacy, cyberbullying, deepfakes, trolling.
- Internet β WWW. The WWW is one service of the internet.
- Bing = Microsoft (not Google/Yahoo). PageRank & Featured Snippets = Google.
- In a URL the port is optional; the part that tells the protocol = scheme.
- IPv4: dots (.) + 32 bit; IPv6: colons (:) + 128 bit. 255.255.255.0 is a subnet mask.
- Root DNS = 13 (identities AβM), 12 operators.
- The first 24 bits of a MAC = manufacturer.
- The cookie that comes back after deletion = zombie cookie.
- The first popular graphical browser = Mosaic (not Chrome).
If the port is not written, the browser uses the default port (80/443).
root-servers.org: 13 root server identities (AβM), 12 operators; physical instances number in the thousands.
IPv6 = 8 hex groups, separated by colons. (A) IPv4, (C) subnet mask, (D) wrong format.
Converting IP β MAC is the job of ARP; encryption is done by IPsec.
π 12. Email (5 min read)
- Email (Electronic Mail) β the first network email was sent by Ray Tomlinson in 1971; he also started the use of the @ symbol.
- Address format:
username@domain, e.g.anjali.si@gmail.com(username = anjali.si, domain = gmail.com). - Webmail: Gmail (Google), Outlook/Hotmail (Microsoft; co-founder of Hotmail Sabeer Bhatia), Yahoo Mail. Government: NIC email (@nic.in / @gov.in).
| Field / Folder | Meaning |
|---|---|
| To | Main recipient |
| CC (Carbon Copy) | Copy β this address is visible to all recipients |
| BCC (Blind Carbon Copy) | Copy β BCC addresses are not visible to others |
| Subject / Body / Attachment (π) | Topic / message / attached file |
| Reply / Reply All / Forward | Only to the sender / to everyone / sending it on to a new person |
| Inbox / Outbox / Sent / Drafts / Trash | Received mail / queue waiting to be sent / sent mail / unfinished / deleted |
| Spam / Junk | Unwanted bulk/fraud mail |
Email Protocols
| Protocol | Function | Port |
|---|---|---|
| SMTP (Simple Mail Transfer Protocol) | Sending email (to the server/server-to-server) | 25 (submission 587) |
| POP3 (Post Office Protocol v3) | Downloads email and usually deletes it from the server β for a single device | 110 (SSL: 995) |
| IMAP (Internet Message Access Protocol) | Keeps email on the server, synced across all devices | 143 (SSL: 993) |
- Secure email transmission: SSL/TLS over SMTP (SMTPS/STARTTLS), IMAPS, POP3S. (HTTPS is for web pages; FTP is for files.)
- SNMP (Simple Network Management Protocol) β monitoring of network devices; not an email protocol.
- Sending = SMTP; fetching = POP3/IMAP. Keeping on the server = IMAP; downloading and removing = POP3.
- Hidden recipients = BCC.
- SMTP vs SNMP β watch the spelling; SNMP is not for email.
Email travels through SMTP; encrypting it with SSL/TLS = secure email. HTTPS is for web browsing.
π 13. Computer Networking (9 min read)
13.1 Types of Networks (by area)
| Type | Area | Example |
|---|---|---|
| PAN (Personal Area Network) | A few metres (β10 m) | Phone-earbuds via Bluetooth |
| LAN (Local Area Network) | One room / building / campus | Network of an office, school, police station (Ethernet, Wi-Fi) |
| MAN (Metropolitan Area Network) | One city | City cable TV network, bank branches of a city |
| WAN (Wide Area Network) | Country / world | Internet (the largest WAN), a national network like CCTNS |
Order by size: PAN < LAN < MAN < WAN. Architecture: Client-Server (one central server) vs Peer-to-Peer (all equal).
13.2 Topology (structure of the network)
| Topology | Structure | Key point |
|---|---|---|
| Bus | All on a single main cable (backbone) | Cheap; if the main cable breaks, the whole network stops; terminators at both ends |
| Star | All connected to one central hub/switch | Most common; if one computer fails the rest keep working; if the hub/switch fails, all stop |
| Ring | A circular loop, data in one direction | Token passing |
| Mesh | Every device connected to every other | Most reliable, costly; a full mesh of n devices has n(nβ1)/2 links |
| Tree | Hierarchical form of Star + Bus | Large organisations |
| Hybrid | Combination of two or more topologies | β |
13.3 Network Devices
| Device | Function |
|---|---|
| NIC (Network Interface Card) | The card that connects a computer to a network; the MAC address is in it |
| Hub | Sends data to all ports (dumb, broadcast) |
| Switch | Connects many devices within a LAN; sends data only to the correct device (MAC address) β smart |
| Router | Connects different networks (e.g. home LAN β internet); chooses the path based on the IP address |
| Modem (Modulator-Demodulator) | Converts Digital β Analog signals; connects to the ISP. Types: Dial-up, DSL (phone line), Cable, Satellite, Cellular (4G/5G) |
| Wireless Router | Router + built-in wireless access point + Ethernet switch (home Wi-Fi router) |
| Access Point | Adds Wi-Fi to a wired network |
| Repeater | Makes a weak signal strong again (regenerates it) |
| Bridge | Connects two LAN segments |
| Gateway | A "translator" between networks using different protocols |
| Firewall | Blocks/allows incoming and outgoing traffic according to rules (security) |
Drawback of a simple modem (compared with a router): it has no NAT (Network Address Translation), Wi-Fi, traffic management or multi-device support β it connects only one device.
13.4 Transmission Media and Modes
- Wired: Twisted pair (Ethernet β RJ45; telephone β RJ11), Coaxial (cable TV), Optical fibre (light signals, total internal reflection; fastest, long distance, no interference).
- Wireless: Radio waves (Wi-Fi, Bluetooth), Microwave, Infrared (TV remote), Satellite.
- Wi-Fi (IEEE 802.11) β main bands 2.4 GHz (more range, less speed) and 5 GHz (more speed, less range); the newer Wi-Fi 6E/7 also use 6 GHz. Bluetooth (IEEE 802.15.1) β 2.4 GHz, short range. Ethernet = IEEE 802.3 (wired LAN).
- Transmission modes: Simplex β one direction (keyboardβCPU, TV/radio broadcast); Half-duplex β both directions but one at a time (walkie-talkie); Full-duplex β both directions at the same time (mobile phone call).
- Bandwidth = data rate, in bps (bits per second) β Kbps, Mbps, Gbps.
13.5 OSI Model (7 layers) and TCP/IP
| # | OSI Layer | Function / Example |
|---|---|---|
| 7 | Application | Services for the user's apps β HTTP, FTP, SMTP, DNS |
| 6 | Presentation | Data format, encryption, compression |
| 5 | Session | Starting/ending a session |
| 4 | Transport | End-to-end delivery β TCP (reliable), UDP (fast) |
| 3 | Network | IP address, routing β Router |
| 2 | Data Link | MAC address β Switch, Bridge |
| 1 | Physical | Cable, signal, bits β Hub, Repeater |
Memory trick (bottom to top, 1β7): "Please Do Not Throw Sausage Pizza Away" = Physical, Data Link, Network, Transport, Session, Presentation, Application. The OSI model was made by ISO. The TCP/IP model has 4 layers: Network Access (Link), Internet, Transport, Application.
- Connecting devices within a LAN = Switch; connecting networks = Router.
- ISP via phone line = DSL modem; cable TV line = cable modem.
- Wi-Fi + switch in one box = Wireless router.
- Wi-Fi bands = 2.4 GHz & 5 GHz (900 MHz/1.8 GHz are mobile network bands).
- Router = Layer 3; Switch = Layer 2; Hub = Layer 1.
Modulation is the basic job of a modem, so (C) is wrong.
π 14. Protocols & Ports (5 min read)
Protocol = the rules of communication between computers. Every service has a default port number.
| Protocol | Full form | Function | Default port |
|---|---|---|---|
| HTTP | HyperText Transfer Protocol | Web pages (without encryption) | 80 |
| HTTPS | HTTP Secure | Encrypted web (SSL/TLS) β π padlock; necessary for banking/login | 443 |
| FTP | File Transfer Protocol | Uploading/downloading files (without encryption) | 20, 21 |
| SFTP | SSH File Transfer Protocol | Secure (encrypted) file transfer | 22 (SSH) |
| SSH / Telnet | Secure Shell / β | Remote login (SSH is encrypted; Telnet is not) | 22 / 23 |
| SMTP | Simple Mail Transfer Protocol | Sending email | 25 |
| POP3 / IMAP | Post Office Protocol / Internet Message Access Protocol | Receiving email | 110 / 143 |
| DNS | Domain Name System | Name β IP | 53 |
| DHCP | Dynamic Host Configuration Protocol | Gives IP addresses to devices automatically | 67/68 |
| SNMP | Simple Network Management Protocol | Monitoring network devices | 161 |
| TCP | Transmission Control Protocol | Connection-oriented, reliable (web, email, file) | β |
| UDP | User Datagram Protocol | Connectionless, fast (video streaming, online games, DNS) | β |
| IP | Internet Protocol | Addressing and routing | β |
| ARP | Address Resolution Protocol | IP β MAC address | β |
- Before entering sensitive information (password, card), check for HTTPS and π in the URL.
- Secure upload to a server = SFTP (plain FTP/HTTP is not encrypted; POP3 is for email).
- HTTP = 80, HTTPS = 443 β do not swap them.
π 15. Cyber Security β Malware, Attacks, Antivirus (10 min read)
15.1 Types of Malware (Malicious Software)
| Malware | Identification |
|---|---|
| Virus (exam books write "Vital Information Resources Under Seize" β this is a popular expansion made up later, not the real acronym) | Spreads by attaching itself to a file/program; becomes active when run (user action). The first PC virus was "Brain" (1986, Pakistan) |
| Worm | Spreads over the network by making copies of itself; does not need a host file |
| Trojan Horse | Takes the form of genuine/useful software to trick the user into installing it; causes harm from behind |
| Ransomware | Encrypts/locks data and demands money (ransom) to give it back β e.g. WannaCry (2017) |
| Spyware | Secretly steals information and sends it out |
| Keylogger | Records every key pressed on the keyboard (passwords) |
| Adware | Forcibly shows ads |
| Rootkit / Backdoor | Hides deep in the system and gives the hacker a secret way in |
| Botnet | A network of infected "zombie" computers β used in DDoS attacks |
| Logic bomb | Code that becomes active on a set condition/date |
15.2 Cyber Attacks and Fraud
| Attack | Meaning |
|---|---|
| Phishing | Stealing passwords, OTPs, bank details through fake emails/websites |
| Vishing / Smishing | Phishing by voice call / by SMS |
| Pharming | Changing the DNS so that even the real URL takes you to a fake site |
| Spoofing | Fake identity (email ID, caller ID, IP) |
| DoS / DDoS | So many requests to a server that it shuts down (DDoS = from many computers/a botnet) |
| Man-in-the-Middle (MITM) | Secretly reading/changing data between two people β a risk on public Wi-Fi |
| SQL Injection | Putting malicious code into a website's form to reach the database |
| Brute force / Dictionary attack | Trying lakhs of passwords |
| Rainbow table | Cracking passwords with a table of pre-computed password hashes. Defence: a unique random salt for each password (salting) β a global salt gives less security |
| Social engineering | Getting information by trapping a person with talk (calling as bank/KYC/police) |
| SIM swap, Juice jacking, QR code scam | Getting OTPs with a duplicate SIM; data theft through a public USB charging port; money deducted by making you scan a QR |
| "Digital arrest" scam | The fraudster poses as police/CBI on a video call and threatens "arrest" β there is no such thing as "digital arrest" in law; report immediately on 1930 |
| Malware injection (file upload) | Slipping a malicious file into a website during file upload β a common risk of uploads |
15.3 Types of Hackers
- White hat = ethical hacker β finds security weaknesses with permission and gets them fixed.
- Black hat = criminal hacker (harm/theft). Grey hat = in between β enters without permission but does not necessarily have bad intent. Cracker = one who breaks security to do wrong.
15.4 Security Measures
- Firewall β a "wall" between the network and the computer; allows/blocks incoming and outgoing traffic according to rules (hardware or software).
- Antivirus detection methods:
- Signature-based β matching a file against signatures of known viruses (database); updates are needed to catch new viruses.
- Heuristic analysis β comparing the source code/behaviour patterns of a suspicious program with known malware patterns in a heuristic database; catches new/modified forms.
- Sandbox detection β running a suspicious file in a virtual environment (sandbox) to see what it does.
- Data mining techniques β classifying a file as malicious or safe using machine learning (advanced method).
- Real-time protection β scans a file immediately as it is opened/downloaded.
- Authentication: strong password, 2FA/MFA (something you know β password; something you have β OTP/phone; something you are β fingerprint), CAPTCHA (human or bot).
- Encryption β plaintext β ciphertext. Symmetric (a single key β AES) vs Asymmetric (public + private key β RSA). Digital signature, SSL/TLS certificate, end-to-end encryption.
- Safe habits: on public Wi-Fi do not enter passwords/banking details (or use a VPN); do not click the button of an "Install antivirus" pop-up β close it with the 'X' instead of a pop-up button (if needed, Alt + F4/Task Manager); keep the OS/apps updated; never tell anyone your OTP/PIN; check for HTTPS in the URL; do not open unknown links/APKs.
- Demands money = Ransomware; looks like genuine software = Trojan; spreads by itself = Worm.
- Ethical hacker = White hat.
- Running in a virtual environment = Sandbox; ML classification = Data mining; code patterns vs heuristic database = Heuristic; known signatures = Signature-based.
- Defence against rainbow tables = unique random salt per password.
- Turning off the firewall / using HTTP sites on public Wi-Fi = wrong.
Because each password has a different salt, one precomputed table does not work on all of them.
In newer antivirus methods, data mining/machine learning algorithms classify a file's behaviour as malicious or benign.
Such pop-ups are often "scareware"; clicking any button inside them (OK/Install/Cancel) can be dangerous.
π 16. Backup & Cloud Storage (6 min read β 8 PYQs in 2025!)
16.1 Types of Backup
| Backup | What is copied | Storage | Restore |
|---|---|---|---|
| Full | All the data every time | The most | Easiest/fastest (a single set) |
| Incremental | Files changed since the last backup of any kind (full or incremental) | The least | Slowest β needs the full + all the incrementals |
| Differential | All files changed since the last full backup (incrementals in between make no difference) | In between (grows every day) | Full + the last differential |
| Mirror | An exact copy of the source (deleted from the source = deleted from the mirror too) | β | β |
| Hybrid | A combination of Local (on-premises) + Cloud | β | Fast from local; safe even in a disaster thanks to the cloud |
| CDP (Continuous Data Protection) | Every write/change recorded in real time | β | Data from any moment can be restored |
| Snapshot | A "photo" at a point in time (point-in-time image) | β | β |
- 3-2-1 rule: 3 copies of the data, on 2 different media, 1 copy offsite (far away/cloud).
- RAID (Redundant Array of Independent Disks) = combining several disks for speed/redundancy β by itself it is not a complete backup.
16.2 Types of Cloud Storage
| Type | Data model | Access | Use |
|---|---|---|---|
| Object storage | Flat namespace; each object has a unique object ID + rich metadata; on update the whole object is rewritten | Through an API (HTTP/REST) | Videos, logs, backups, data lake β almost unlimited scalability (e.g. Amazon S3) |
| Block storage | Data in fixed-size blocks; like a volume/disk | SAN; the OS sees it as a disk | Databases, virtual machines (low latency) |
| File storage | Hierarchical folders/paths | NAS; file-share protocols | Shared office folders |
Tape libraries = cheap archival storage (sequential access, slow).
- "Since last full backup" = Differential. "Least storage, longest restore" = Incremental.
- Local + cloud = Hybrid. Every change in real time = CDP.
- Flat namespace + unique ID + metadata + REST API = Object storage. Hierarchical paths = file storage (not block).
In the other options, the features are paired with the wrong storage type.
Incremental = since the last backup of any kind; Differential = since the last full backup.
π 17. Cyber Crime & IT Act 2000 (Cyber Crime & Law) (6 min read)
17.1 Information Technology Act, 2000
- India's main cyber law. Act No. 21 of 2000. President's assent on 9 June 2000; came into force on 17 October 2000.
- Objective: legal recognition of electronic transactions (e-commerce), electronic records and digital signatures; punishment for cyber crimes.
- IT (Amendment) Act 2008 β in force from 27 October 2009; it added Sections 66Aβ66F, 67A, 67B and replaced "digital signature" with the broader concept of "electronic signature".
| Section | Offence / Provision |
|---|---|
| 43 | Damage to a computer/data without permission β compensation |
| 65 | Tampering with computer source code/documents |
| 66 | Computer-related offences (hacking) β up to 3 years / up to βΉ5 lakh |
| 66A | "Offensive messages" β struck down by the Supreme Court in Shreya Singhal v. Union of India (24 March 2015) β violation of Article 19(1)(a) |
| 66B | Dishonestly keeping a stolen computer/mobile |
| 66C | Identity theft β using another person's password, OTP, electronic signature |
| 66D | Cheating by personation β cheating by posing as someone else using a computer/phone (fake profile, fake call) |
| 66E | Violation of privacy β capturing/publishing someone's private images |
| 66F | Cyber terrorism β up to life imprisonment |
| 67 / 67A / 67B | Obscene material / sexually explicit material / obscene material involving children in electronic form |
| 69 / 69A | Interception-monitoring by the government / blocking websites-apps (in June 2020, 59 apps including TikTok were blocked under 69A) |
| 70 / 70B | Protected system / provision for CERT-In |
17.2 Institutions and Helplines
- 1930 β National Cyber Crime Helpline (especially for immediate reporting of financial fraud; 24Γ7).
- cybercrime.gov.in β National Cyber Crime Reporting Portal; I4C (Indian Cyber Crime Coordination Centre), under the Ministry of Home Affairs (MHA).
- CERT-In (Indian Computer Emergency Response Team) β the national nodal agency for cyber incidents, under MeitY.
- Sanchar Saathi (Department of Telecommunications) β blocking lost/stolen mobiles, reporting suspected fraud calls/SMS.
- Digital Personal Data Protection (DPDP) Act, 2023 β assent on 11 August 2023; protection of people's digital personal data.
- New criminal laws (from 1 July 2024): BNS 2023 replaced the IPC; BSA 2023 replaced the Evidence Act β admissibility of electronic records is now in BSA Section 63 (earlier IEA 65B). The IT Act 2000 remains in force.
- IT Act 2000, in force 17 Oct 2000; amendment 2008 (in force 2009).
- 66C = identity theft; 66D = cheating by personation; 66F = cyber terrorism (life).
- 66A has been struck down (2015) β no FIR can now be filed under it.
- Cyber fraud helpline = 1930 (112 is the general emergency number).
π 18. Number System & Codes (8 min read)
18.1 The Four Main Number Systems
| System | Base | Digits | Example |
|---|---|---|---|
| Binary | 2 | 0, 1 | (1011)β |
| Octal | 8 | 0β7 | (57)β |
| Decimal | 10 | 0β9 | (47)ββ |
| Hexadecimal | 16 | 0β9, A=10, B=11, C=12, D=13, E=14, F=15 | (2F)ββ |
Inside, a computer understands everything in binary (0 = off, 1 = on). n bits give 2βΏ different combinations β 8 bits give 2βΈ = 256 (0 to 255).
18.2 Conversions β step by step
| Conversion | Method | Example |
|---|---|---|
| Decimal β Binary | Divide by 2 repeatedly, read the remainders from bottom to top | 25 β 25Γ·2=12 r1, 12Γ·2=6 r0, 6Γ·2=3 r0, 3Γ·2=1 r1, 1Γ·2=0 r1 β (11001)β |
| Binary β Decimal | Place values from the right are 1, 2, 4, 8, 16, 32, 64, 128β¦ β add those where there is a 1 | (1011)β = 8+0+2+1 = 11; (101111)β = 32+8+4+2+1 = 47 |
| Binary β Octal | Groups of 3 bits from the right | 101 111 β (57)β |
| Binary β Hex | Groups of 4 bits from the right | 0010 1111 β (2F)ββ |
| Octal/Hex β Decimal | Multiply by powers of the base | (57)β = 5Γ8 + 7 = 47; (2F)ββ = 2Γ16 + 15 = 47; (A5)ββ = 10Γ16 + 5 = 165 |
| Decimal β Octal/Hex | Divide by 8 or 16 repeatedly | 100 = (144)β = (64)ββ = (1100100)β |
| Decimal fraction β Binary | Multiply by 2 repeatedly, read the integer parts from top to bottom | 0.625 β 1.25 (1), 0.5 (0), 1.0 (1) β (0.101)β |
Remember: (255)ββ = (11111111)β = (377)β = (FF)ββ. (15)ββ = (1111)β = (F)ββ. (8)ββ = (1000)β = (10)β. (16)ββ = (10000)β = (10)ββ.
18.3 Binary Arithmetic
- Addition: 0+0=0, 0+1=1, 1+1=10 (write 0, carry 1), 1+1+1=11. Example: 1011 + 0110 = 10001 (11 + 6 = 17 β).
- Subtraction: 1010 β 0011 = 0111 (10 β 3 = 7 β).
- 1's complement = flip every bit: 1010 β 0101. 2's complement = 1's complement + 1: 1010 β 0110 (used to represent negative numbers).
18.4 Codes
- ASCII β American Standard Code for Information Interchange; 7-bit, 128 characters (extended 8-bit = 256). 'A' = 65, 'a' = 97, '0' = 48, space = 32.
- Unicode β almost all the scripts of the world (including Hindi/Devanagari); UTF-8 is the most common on the web.
- EBCDIC β the 8-bit code of IBM mainframes. BCD β 4 bits for each decimal digit: 25 = 0010 0101.
- In decimal β binary, read the remainders from bottom to top.
- Octal = 3-bit groups, Hex = 4-bit groups. Octal has no digits 8 and 9.
- In Hex, F = 15 (not 16). (10)ββ = 16.
π 19. Important Abbreviations (7 min read)
Hardware & Memory
| Short | Full form | Short | Full form |
|---|---|---|---|
| CPU | Central Processing Unit | ALU / CU | Arithmetic Logic Unit / Control Unit |
| RAM | Random Access Memory | ROM | Read Only Memory |
| SRAM / DRAM | Static / Dynamic RAM | PROM | Programmable ROM |
| EPROM | Erasable Programmable ROM | EEPROM | Electrically Erasable Programmable ROM |
| BIOS | Basic Input/Output System | POST | Power-On Self-Test |
| CMOS | Complementary Metal-Oxide-Semiconductor | USB | Universal Serial Bus |
| HDD / SSD | Hard Disk Drive / Solid State Drive | SATA | Serial Advanced Technology Attachment |
| CD-ROM | Compact Disc Read Only Memory | DVD | Digital Versatile Disc |
| HDMI | High-Definition Multimedia Interface | VGA | Video Graphics Array |
| LCD / LED | Liquid Crystal Display / Light Emitting Diode | CRT | Cathode Ray Tube |
| OLED | Organic Light Emitting Diode | VDU | Visual Display Unit |
| SMPS | Switched-Mode Power Supply | UPS | Uninterruptible Power Supply |
| OCR | Optical Character Recognition | OMR | Optical Mark Reader/Recognition |
| MICR | Magnetic Ink Character Recognition | BCR | Bar Code Reader |
| DPI / PPM / CPS | Dots per Inch / Pages per Minute / Characters per Second | RPM | Revolutions per Minute |
| IC / VLSI | Integrated Circuit / Very Large Scale Integration | GPU | Graphics Processing Unit |
| MIPS | Million Instructions Per Second | FLOPS | Floating-point Operations Per Second |
Software, Early Computers & Languages
| Short | Full form | Short | Full form |
|---|---|---|---|
| OS | Operating System | DOS | Disk Operating System |
| GUI | Graphical User Interface | CLI | Command Line Interface |
| ENIAC | Electronic Numerical Integrator and Computer | UNIVAC | Universal Automatic Computer |
| EDSAC | Electronic Delay Storage Automatic Calculator | EDVAC | Electronic Discrete Variable Automatic Computer |
| FORTRAN | Formula Translation | COBOL | Common Business Oriented Language |
| BASIC | Beginner's All-purpose Symbolic Instruction Code | SQL | Structured Query Language |
| DBMS | Database Management System | CAD / CAM | Computer-Aided Design / Manufacturing |
| ASCII | American Standard Code for Information Interchange | EBCDIC | Extended Binary Coded Decimal Interchange Code |
| BCD | Binary Coded Decimal | GIGO | Garbage In, Garbage Out |
| Portable Document Format | JPEG | Joint Photographic Experts Group | |
| GIF | Graphics Interchange Format | PNG | Portable Network Graphics |
| MPEG | Moving Picture Experts Group | CSV | Comma-Separated Values |
Internet, Network & Security
| Short | Full form | Short | Full form |
|---|---|---|---|
| WWW | World Wide Web | URL | Uniform Resource Locator |
| HTML | HyperText Markup Language | HTTP(S) | HyperText Transfer Protocol (Secure) |
| XML / CSS | eXtensible Markup Language / Cascading Style Sheets | ISP | Internet Service Provider |
| IP / TCP / UDP | Internet Protocol / Transmission Control Protocol / User Datagram Protocol | DNS | Domain Name System |
| FTP / SFTP | File Transfer Protocol / SSH File Transfer Protocol | DHCP | Dynamic Host Configuration Protocol |
| SMTP | Simple Mail Transfer Protocol | POP / IMAP | Post Office Protocol / Internet Message Access Protocol |
| SSL / TLS | Secure Sockets Layer / Transport Layer Security | SSH | Secure Shell |
| LAN / MAN / WAN / PAN | Local / Metropolitan / Wide / Personal Area Network | WLAN | Wireless LAN |
| NIC | Network Interface Card (and National Informatics Centre) | MAC | Media Access Control |
| OSI | Open Systems Interconnection | NAT / CIDR | Network Address Translation / Classless Inter-Domain Routing |
| VPN | Virtual Private Network | VoIP | Voice over Internet Protocol |
| DSL / ADSL | Digital Subscriber Line / Asymmetric DSL | ISDN | Integrated Services Digital Network |
| Wi-Fi | Commonly written as "Wireless Fidelity" (according to the Wi-Fi Alliance it is a trademark name) | IEEE | Institute of Electrical and Electronics Engineers |
| ICANN | Internet Corporation for Assigned Names and Numbers | CAPTCHA | Completely Automated Public Turing test to tell Computers and Humans Apart |
| GPS | Global Positioning System | GSM | Global System for Mobile Communications |
| SIM | Subscriber Identity Module | IMEI | International Mobile Equipment Identity |
| OTP / PIN | One Time Password / Personal Identification Number | QR / RFID / NFC | Quick Response / Radio Frequency Identification / Near Field Communication |
| SMS / MMS | Short Message Service / Multimedia Messaging Service | DDoS | Distributed Denial of Service |
Banking, e-Governance & New Tech
| Short | Full form | Short | Full form |
|---|---|---|---|
| UPI | Unified Payments Interface | NPCI | National Payments Corporation of India |
| BHIM | Bharat Interface for Money | IMPS | Immediate Payment Service |
| NEFT | National Electronic Funds Transfer | RTGS | Real Time Gross Settlement |
| ATM | Automated Teller Machine | KYC | Know Your Customer |
| AI / ML | Artificial Intelligence / Machine Learning | IoT | Internet of Things |
| AR / VR | Augmented Reality / Virtual Reality | IaaS / PaaS / SaaS | Infrastructure / Platform / Software as a Service |
| CERT-In | Indian Computer Emergency Response Team | C-DAC | Centre for Development of Advanced Computing |
| MeitY | Ministry of Electronics and Information Technology | UIDAI | Unique Identification Authority of India |
| UMANG | Unified Mobile Application for New-age Governance | I4C | Indian Cyber Crime Coordination Centre |
| CCTNS | Crime and Criminal Tracking Network & Systems | GeM | Government e-Marketplace |
π 20. Latest Tech, UPI & e-Governance (7 min read)
20.1 Cloud Computing
- On-demand computing resources (server, storage, software) over the internet β pay for as much as you use; no need to buy your own hardware.
- Service models: IaaS (Infrastructure β virtual server/storage, e.g. AWS EC2), PaaS (Platform β for developers, e.g. Google App Engine), SaaS (Software β ready-made software in the browser: Gmail, Google Docs, Microsoft 365).
- Deployment: Public, Private, Hybrid (combination of both), Community. Cloud storage: Google Drive, OneDrive, Dropbox, iCloud; government β DigiLocker. The Government of India's cloud initiative: MeghRaj (GI Cloud).
20.2 Artificial Intelligence (AI) and Others
- AI = the ability of a machine to think/learn like a human. Term by John McCarthy (1956). Turing Test (Alan Turing, 1950) β whether a machine behaves like a human or not.
- Machine Learning = learning by itself from data (part of AI); Deep Learning = neural networks (part of ML). Generative AI = creating new text/images β ChatGPT (OpenAI, Nov 2022), Gemini (Google). Chatbots, face recognition, voice assistants (Siri, Alexa).
- Deepfake = fake video/audio made with AI β a danger in cyber crime and fake news.
- IoT (Internet of Things) = everyday things connected to the internet (smart meter, smart watch, smart TV, CCTV). Term by Kevin Ashton (1999).
- Blockchain = a decentralised, distributed digital ledger (cannot be altered); cryptocurrency (Bitcoin β "Satoshi Nakamoto"). RBI's Digital Rupee (eβΉ) = CBDC, pilot started in 2022.
- 5G β launched in India on 1 October 2022 (PM Modi, India Mobile Congress). Very high speed, low latency.
- Others: Big Data (Volume, Velocity, Variety), Edge computing, Quantum computing (qubits), AR/VR/Metaverse, 3D printing, Drones, Robotics.
20.3 UPI and Digital Payments
- UPI (Unified Payments Interface) β built by NPCI; launched on 11 April 2016 by RBI Governor Raghuram Rajan (with Nandan Nilekani). Built on top of the IMPS platform.
- Many bank accounts in one app; instant transfer 24Γ7; UPI ID/VPA (e.g.
name@bank), QR code, UPI PIN. A PIN is needed to send money β never enter your PIN to receive money (a sign of fraud). - BHIM app β NPCI's UPI app (30 Dec 2016). UPI Lite (small payments), UPI 123PAY (feature phones). RuPay β India's card network (NPCI).
- Others: NEFT, RTGS (large amounts), IMPS (instant 24Γ7), AePS (through Aadhaar), FASTag (toll, RFID).
20.4 e-Governance (Digital India)
| Initiative | Information |
|---|---|
| Digital India | Launched on 1 July 2015; goals β digital infrastructure, e-services, digital literacy |
| Aadhaar | UIDAI; 12-digit unique number; biometric (fingerprint, iris) + demographic; Aadhaar Act 2016 |
| DigiLocker | Digital locker for documents (marksheet, DL, Aadhaar) β MeitY |
| UMANG | Many central and state government services in one app |
| BharatNet / CSC | Optical fibre broadband up to gram panchayats / Common Service Centres (e-services in villages) |
| GeM | Online portal for government purchases |
| CCTNS | National crime-criminal database network linking police stations |
| MP | MPOnline (the state's e-services portal), CM Helpline 181, e-Uparjan (registration for crop procurement), Samagra portal (scheme benefits through family/member ID) |
- UPI = NPCI (not made by the RBI; the RBI is the regulator), launched in 2016. Digital India = 2015.
- Gmail/Google Docs = SaaS; virtual server = IaaS.
- AI term = McCarthy; IoT term = Kevin Ashton.