Refund & Cancellation Policy

Last updated: 2 October 2026.

1. What you buy

SF Prep is free to use. The only paid item is an optional ad-free plan (1 week, 1 month, 3 months or 1 year). It is an auto-renewing subscription sold through Google Play in the SF Prep Android app, and it removes ads in the app and on the website for the same SF Prep account. All study features stay the same with or without a plan.

2. No refunds

All payments are final and non-refundable. Ad-free access starts as soon as Google Play confirms the payment, so the service is delivered right away. We do not give refunds or credits for:

• unused time or the rest of a billing period after you cancel;
• accidental purchases, or forgetting to cancel before a renewal;
• not using the app or the website during a paid period;
• uninstalling the app, changing phones, or deleting your account.

This applies except where a refund is required by applicable law.

3. Refund requests

Payments are taken by Google Play, not by us, and we do not approve refund requests. Any request you make to Google is decided by Google under the Google Play refund policy.

If a payment is refunded, reversed or charged back for any reason, the ad-free plan bought with it ends immediately and ads come back on your account. Asking for refunds after using a plan, or repeated chargebacks, is misuse under our Terms of Use and may lead to the account being suspended.

4. Cancelling

• Cancel anytime in the Google Play app: Profile → Payments & subscriptions → Subscriptions → SF Prep Ad-free, or tap Manage on Google Play on the Remove ads page.
• Cancelling stops the next renewal. Ads stay off until the end of the period you already paid for; that period is not refunded.
• Uninstalling the app does not cancel the subscription.

5. Renewals, price changes and failed payments

• Plans renew automatically at the end of each period until you cancel.
• If the price changes, Google Play tells you before it applies to your subscription.
• If a renewal payment fails, Google Play may retry it for a short grace period. Ads stay off during that grace period and come back if the payment isn't recovered.

6. Contact

For questions about a plan, write to Dial N Search Private Limited at reachus@dialnsearch.com. Please include your registered WhatsApp number and the Google Play order number (it starts with GPA.).

Related: Terms of Use · Privacy Policy · Sign in