SF Prep Notes

TRAI launches revamped 'TRAI MyCall' app for voice-call quality feedback

TRAI launched a revamped version of its 'TRAI MyCall' app on 3 August 2026, letting telecom users rate voice calls and report problems such as call drops.

Summary

The Telecom Regulatory Authority of India (TRAI) launched a revamped version of its 'TRAI MyCall' mobile application on 3 August 2026 to let consumers assess and report their voice-calling experience. Users can rate calls on a 1–5 star scale and report issues such as call drops, echo, audio delay and cross connection. The feedback, shared in anonymised form with telecom service providers and TRAI, helps assess Quality of Experience alongside technical Quality of Service parameters.

Key facts

App
TRAI MyCall (revamped)
Launched
3 Aug 2026
Rating
1–5 stars per call
Issues reported
Call drops, echo, audio delay, cross connection
Data
Anonymised, shared with TSPs and TRAI

Practice MCQs 1 questions

Q1

The revamped 'TRAI MyCall' app launched in August 2026 is meant for consumers to assess what?

Show answer

Correct answer: D — Voice-call quality

TRAI MyCall lets consumers rate and report their voice-calling experience, including call drops and audio issues.

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