Sanchar Saathi portal crosses 30 crore visits; over 14 lakh lost or stolen phones recovered
DoT’s Sanchar Saathi portal, launched in May 2023, has crossed 30 crore visits, helped recover over 14 lakh lost or stolen handsets and, through the Financial Fraud Risk Indicator, prevented suspected cyber-fraud losses of over ₹5,000 crore.
Summary
The Department of Telecommunications (DoT) said on 5 October 2026 that its Sanchar Saathi portal has received more than 30 crore visits since its launch in May 2023. Through the platform, 60.96 lakh lost or stolen handsets have been blocked, 37.85 lakh traced and over 14 lakh recovered, and more than 4 crore citizen requests about mobile connections in their name have been resolved. Reports of suspected fraud calls and messages through its Chakshu facility led to action in 59.82 lakh cases, including disconnection of over 50 lakh mobile connections. Citizen inputs also feed the Financial Fraud Risk Indicator (FRI), which has helped prevent suspected cyber-fraud losses of more than ₹5,000 crore.
Key facts
- Portal
- Sanchar Saathi (Department of Telecommunications)
- Launched
- May 2023
- Visits
- More than 30 crore
- Handsets
- 60.96 lakh blocked, 37.85 lakh traced, 14 lakh+ recovered
- Chakshu
- Facility to report suspected fraud calls/SMS/WhatsApp messages
- Connections disconnected
- More than 50 lakh
- Losses prevented (FRI)
- More than ₹5,000 crore
- App downloads
- More than 2.8 crore
- Cyber-crime helpline
- 1930
Practice MCQs 2 questions
Which facility on the Sanchar Saathi portal is used to report suspected fraud calls and messages?
Show answer
Correct answer: B — Chakshu
The Sanchar Saathi portal, which crossed 30 crore visits in October 2026, was launched in:
Show answer
Correct answer: D — May 2023