'Samadhan Didi' AI voice chatbot launched for CPGRAMS grievance portal
On 30 May 2026 Dr Jitendra Singh launched 'Samadhan Didi', an AI-enabled voice chatbot for CPGRAMS developed by DARPG with Bhashini, letting citizens lodge grievances by speaking in their own language.
Summary
Minister of State Dr Jitendra Singh launched 'Samadhan Didi', the AI-enabled voice chatbot of the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), at Kartavya Bhawan, New Delhi, on 30 May 2026. It was developed by the Department of Administrative Reforms and Public Grievances (DARPG) with Bhashini. Citizens can register grievances by speaking in their native language, and the system automatically identifies the right Ministry or Department.
Key facts
- Name
- Samadhan Didi – AI-enabled voice chatbot
- Platform
- CPGRAMS (public grievance portal)
- Developed by
- DARPG in collaboration with Bhashini
- Launched by
- Dr Jitendra Singh, 30 May 2026, Kartavya Bhawan
- Feature
- Speak grievance in own language; auto-routing to the right Ministry/Department
Practice MCQs 2 questions
'Samadhan Didi', launched in May 2026, is an AI-enabled voice chatbot for which government platform?
Show answer
Correct answer: B — CPGRAMS
Samadhan Didi is the AI-enabled voice chatbot of CPGRAMS, the public grievance redress system.
The 'Samadhan Didi' chatbot was developed by DARPG in collaboration with which platform?
Show answer
Correct answer: A — Bhashini
It was developed by the Department of Administrative Reforms and Public Grievances in collaboration with Bhashini.