SF Prep Notes

National Consumer Day 2025 observed with theme 'Efficient and Speedy Disposal through Digital Justice'

National Consumer Day 2025 was observed at Bharat Mandapam, New Delhi, on 24 December 2025 with the theme 'Efficient and Speedy Disposal through Digital Justice'.

Summary

National Consumer Day 2025 was observed by the Department of Consumer Affairs at Bharat Mandapam, New Delhi, on 24 December 2025 with the theme 'Efficient and Speedy Disposal through Digital Justice'. Union Minister Pralhad Joshi said over 1.4 lakh consumer cases were disposed of in 2025, with over 90,000 hearings by video conferencing. Joshi said the National Consumer Helpline secured refunds of ₹42.6 crore across 30 sectors between April and December 2025, and the Central Consumer Protection Authority issued over 450 class action notices and imposed penalties of over ₹2.13 crore.

Key facts

Date / venue
24 December 2025, Bharat Mandapam, New Delhi
Theme
Efficient and Speedy Disposal through Digital Justice
Cases disposed (2025)
Over 1.4 lakh; 90,000+ video-conference hearings
NCH refunds
₹42.6 crore across 30 sectors (April–December 2025)
CCPA
450+ class action notices; penalties over ₹2.13 crore

Practice MCQs 2 questions

Q1

What was the theme of National Consumer Day 2025, observed on 24 December 2025?

Show answer

Correct answer: B — Efficient and Speedy Disposal through Digital Justice

PIB 2208179: the theme for National Consumer Day 2025 was 'Efficient and Speedy Disposal through Digital Justice'.

Q2 Advanced

According to the Consumer Affairs Minister on National Consumer Day 2025, how much did the National Consumer Helpline secure in refunds between April and December 2025?

Show answer

Correct answer: C — ₹42.6 crore

PIB 2208179: the NCH facilitated refunds of ₹42.6 crore across 30 sectors by resolving over 63,800 refund grievances between April and December 2025. (₹2.13 crore is the CCPA's total penalties.)

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