National Consumer Day 2024: theme 'Virtual Hearings & Digital Access to Consumer Justice'; Jagriti app, NCH 2.0 launched
Union Minister Pralhad Joshi led National Consumer Day 2024 at Vigyan Bhawan, New Delhi, on 24 December 2024 with the theme 'Virtual Hearings & Digital Access to Consumer Justice'.
Summary
National Consumer Day 2024 was celebrated at Vigyan Bhawan, New Delhi, on 24 December 2024 under Union Consumer Affairs Minister Pralhad Joshi, with the theme 'Virtual Hearings & Digital Access to Consumer Justice'. The Minister launched the Jago Grahak Jago App, the Jagriti App and Jagriti Dashboard, the e-Maap portal for Legal Metrology services, an AI-enabled National Consumer Helpline (NCH 2.0) and SMART Standards. Thirteen major e-commerce platforms signed a voluntary Safety Pledge on consumer safety. He also inaugurated an Organic Food Testing Laboratory at the National Test House, Guwahati, and a Low Voltage Switch Gear Testing Facility at the National Test House, Mumbai.
Key facts
- Date and venue
- 24 December 2024, Vigyan Bhawan, New Delhi
- Theme 2024
- Virtual Hearings & Digital Access to Consumer Justice
- Launches
- Jago Grahak Jago App, Jagriti App and Dashboard, e-Maap portal, AI-enabled NCH 2.0, SMART Standards
- Safety Pledge
- Signed by 13 major e-commerce platforms
- Labs
- Organic Food Testing Laboratory, NTH Guwahati; Low Voltage Switch Gear Testing Facility, NTH Mumbai
- Law
- Consumer Protection Act, 2019
Practice MCQs 3 questions
What was the theme of National Consumer Day 2024, observed on 24 December 2024?
Show answer
Correct answer: C — Virtual Hearings & Digital Access to Consumer Justice
PIB (Consumer Affairs): the theme for National Consumer Day 2024 was 'Virtual Hearings & Digital Access to Consumer Justice'.
On National Consumer Day 2024, a voluntary Safety Pledge for consumer safety was signed by how many major e-commerce platforms?
Show answer
Correct answer: A — 13
PIB (Consumer Affairs): the Safety Pledge, a voluntary commitment for ensuring consumer safety, was signed by 13 major e-commerce platforms.
On National Consumer Day 2024, an Organic Food Testing Laboratory was inaugurated at the National Test House in which city?
Show answer
Correct answer: B — Guwahati
PIB (Consumer Affairs): the Minister inaugurated the Organic Food Testing Laboratory at National Test House, Guwahati, and a Low Voltage Switch Gear Testing Facility at National Test House, Mumbai.