DARPG's 37th CPGRAMS monthly report: 1,24,101 grievances redressed in May 2025
On 13 June 2025 in New Delhi, DARPG released the CPGRAMS monthly report for May 2025, its 37th report on Central Ministries and Departments.
Summary
The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) monthly report for May 2025 on 13 June 2025, its 37th report on Central Ministries and Departments. Central Ministries and Departments redressed 1,24,101 grievances in May 2025, with an average disposal time of 16 days. A total of 60,499 new users registered on the CPGRAMS portal during the month. The reports are part of DARPG's 10-step CPGRAMS reform process.
Key facts
- Report
- 37th CPGRAMS monthly report (Central Ministries/Departments), May 2025
- Grievances redressed
- 1,24,101
- Average disposal time
- 16 days
- New users
- 60,499
- Framework
- 10-step CPGRAMS reform process
Practice MCQs 1 questions
As per DARPG's CPGRAMS report for May 2025, what was the average grievance disposal time in Central Ministries and Departments?
Show answer
Correct answer: C — 16 days
PIB (DARPG): the average grievance disposal time in Central Ministries/Departments from 1 to 31 May 2025 was 16 days.