Civil Aviation Ministry caps airfares and orders IndiGo refunds as operations recover
The Ministry of Civil Aviation said on 7 December 2025 that air operations were stabilising after the IndiGo operational crisis, with IndiGo flights rising to 1,565 on 6 December, airfares capped and refunds of ₹610 crore processed.
Summary
The Ministry of Civil Aviation said on 7 December 2025 that air operations were stabilising after the recent IndiGo operational crisis, with IndiGo's flights rising from 706 on 5 December to 1,565 on 6 December. The Civil Aviation Ministry had capped airfares on affected routes with immediate effect, directed IndiGo to complete all refunds for cancelled or severely delayed flights by 8 PM on 7 December, and barred extra rescheduling fees. IndiGo had processed refunds of ₹610 crore and was told to deliver all separated baggage within 48 hours.
Key facts
- Date
- 7 December 2025
- IndiGo flights
- 706 (5 Dec) → 1,565 (6 Dec)
- Fare measure
- Cap on airfares
- Refund deadline
- 8 PM, 7 December 2025
- Refunds processed
- ₹610 crore
- Baggage
- Deliver within 48 hours
Practice MCQs 3 questions
As per the Civil Aviation Ministry on 7 December 2025, how much had IndiGo processed in refunds following its operational crisis?
Show answer
Correct answer: C — ₹610 crore
PIB 2200058: IndiGo had so far processed refunds totalling ₹610 crore.
Within how many hours did the Civil Aviation Ministry direct IndiGo to trace and deliver baggage separated from passengers during the December 2025 disruption?
Show answer
Correct answer: C — 48 hours
PIB 2200058: IndiGo was instructed to trace and deliver all separated baggage within 48 hours.
Consider the following statements about the Civil Aviation Ministry's measures during the IndiGo disruption (December 2025): 1. A cap on airfares was introduced with immediate effect. 2. Airlines could charge a fee for rescheduling travel affected by cancellations. 3. IndiGo's daily flights rose from 706 on 5 December to 1,565 on 6 December. Which of the statements given above is/are correct?
Show answer
Correct answer: B — 1 and 3 only
PIB 2200058: fares were capped with immediate effect and flights rose from 706 to 1,565; no additional fees are permitted for rescheduling travel affected by cancellations.