CCPA asks coaching centres to follow misleading-ads guidelines; notices issued over JEE and NEET claims
The Central Consumer Protection Authority on 17 April 2025 advised coaching centres to strictly follow the Consumer Protection Act, 2019 and the 2024 guidelines on misleading coaching advertisements, and said it had issued notices to some institutes over IIT-JEE and NEET claims.
Summary
The Central Consumer Protection Authority (CCPA) advised coaching centres on 17 April 2025 to strictly adhere to the Consumer Protection Act, 2019 and the Guidelines for the Prevention of Misleading Advertisements in the Coaching Sector, 2024. Coaching centres must not assure guaranteed success, must disclose the student's name, rank, course type and whether the course was paid, and must display disclaimers in the same font size as other key information. After IIT-JEE and NEET results, the CCPA issued notices to some institutes over guaranteed selection, assurance of ranks, misleading advertisements and unfair trade practices such as non-refund of fees, citing Sections 2(28) and 2(47) of the Act. The coaching guidelines were issued on 13 November 2024.
Key facts
- Authority
- Central Consumer Protection Authority (CCPA)
- Law
- Consumer Protection Act, 2019 – Sections 2(28), 2(47)
- Guidelines
- Prevention of Misleading Advertisements in the Coaching Sector, 2024 (issued 13 November 2024)
- Disclosure
- Student's name, rank, course type, paid or not; disclaimer in same font size
- Notices over
- Guaranteed selection, rank assurance, non-refund of fees
Practice MCQs 2 questions
When were the Guidelines for the Prevention of Misleading Advertisements in the Coaching Sector, 2024 issued?
Show answer
Correct answer: D — 13 November 2024
13 November 2024, as stated by the CCPA.
Consider the following statements about the CCPA's April 2025 advisory to coaching centres: 1. Disclaimers must be displayed in the same font size as other important information. 2. Advertisements must disclose a student's rank, course type and whether the course was paid. Which of the statements given above is/are correct?
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Correct answer: C — Both 1 and 2
Both are correct. The CCPA listed both disclosure requirements.